HESCO Helpline Number (2024)

Electricity is essential for our daily lives, and reliable access to it is crucial. In this regard, the Hyderabad Electric Supply Company (HESCO) plays a significant role in ensuring that people have uninterrupted access to electricity.

As with any service, having a reliable customer support system is essential for addressing issues and ensuring consumer satisfaction. This is where the HESCO helpline comes in, serving as a crucial link between consumers and the company.

If you have a complaint or issue related to your electricity service with HESCO, you can leverage the HESCO helpline to seek resolution.

Hesco Helpline

How To Get Benefits From HESCO Helpline?

Here is a step-by-step guide on how you can benefit from the HESCO helpline phone numbers if you have a complaint:

  1. Call the HESCO Helpline: You can call the HESCO Universal Access Number (UAN) at 118 or 022-9260161 to register your complaint. Be ready to provide specific details regarding your issue, such as the nature of the problem, your account information, and your contact details.
  2. Use Email Communication: If you prefer written communication, you can send an email detailing your complaint to [email protected]. Ensure that you provide all relevant information and contact details so that they can follow up with you accordingly.
  3. Visit the HESCO Website: Go to the HESCO website and utilize the online complaint registration system to formally lodge your complaint. Provide all necessary information as requested on the complaint form to ensure a prompt and accurate response from the HESCO team.
  4. Seek In-Person Assistance: If you prefer face-to-face interaction, you can visit the HESCO offices or customer service centers in your area. Explain your complaint to the staff and provide any supporting documentation that might be required for a more effective resolution.
  5. Follow-Up: After you have registered your complaint through any of the above methods, be sure to follow up with HESCO to check on the status of your complaint. This can be done by calling the helpline, sending a follow-up email, or visiting their offices to inquire about the progress of the resolution.

By following these steps and using the HESCO helpline effectively, you can ensure that your complaint is registered and addressed promptly, leading to a satisfactory resolution of your electricity-related issue.

Frequently Asked Questions

The HESCO helpline numbers and email addresses are as follows:

  • HESCO UAN (Universal Access Number): 118
  • HESCO Complaint Cell: 022-9260161
  • HESCO Customer Services: 022-9260162
  • HESCO Email: [email protected]

You can check your HESCO bill online by visiting the [HESCO Online Bill] website and entering your 14-digit reference number. You can also download, print, or pay your bill online through this website.

To apply for the new connection you can read our detailed guide on Hesco new connection.

You can also call the HESCO helpline at 118 or email at [email protected] to register a complaint.

To check your HESCO online bill, you need to enter your 14-digit reference number.